FAQ

1.Do you offer OEM service ? 
Yes,We accept OEM orders for all production lines, including client's logos and labels. Our R&D capabilities can turn your idea into the concrete products, and help you to pass the relative testing standards.
2.Are you a factory or trading company?
We are OEM&ODM manufacturer in China,welcome to visit our factory at any time.
3.How long can I get a response after I send an inquiry ?
We will reply each inquiry within 24 hours . 
4.Can you supply samples?
1)For available samples in stock - We can offer samples after customer confirm the mass order.Sample fee and shipping cost will be deducted from mass order cost. We will send sample within 3days. 2)For simple customized samples (Silk Print)- $50~$100 per pattern based on the colorways of the pattern.It takes about 10days. 3)For complicated customized samples (Heat transfer Printing)- $200~$500 per pattern based on the colorways of the pattern.It takes about 10days.
5.What kind of files do you accept for printing?
PDF, Core Draw, high resolution JPG
6.How long will it take for bulk mass production ? 
Normally it takes 25~30 days.
7.How about shipping?
We will arrange the shippment as customers request,We can ship via Express like Fedex,UPS,DHL,TNT,etc.We can also ship via Sea or Air for the bulk order.
8.What is your payment terms?
Western Union, Paypal, T/T, Payoneer.
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